Unlike other methods of electronic communication such as email, the Champlain eConsult BASE™ service relies on a secure platform to transmit patient information between providers. The existing infrastructure and system development is based on Microsoft SharePoint, which is a standard off-the-shelf platform widely deployed among many healthcare organizations in Ontario. The Champlain eConsult BASE™ platform adheres to Ontario's Personal Health Information Protection Act legislation, proving that technologies harnessing online communication can offer greater access without sacrificing privacy.
(Adapted from Liddy C, Joschko J, Keely E. Policy Innovation is Needed to Match Health Care Delivery Reform: The Story of the Champlain BASE eConsult Service. Health Reform Observer. 2015 Dec 10;3(2):1-11)