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The Champlain eConsult BASE™ Service

The Champlain eConsult BASE™ (Building Access to Specialists through eConsultation) service is a secure online platform connecting primary care providers and specialists. The service:


  • Offers patients more efficient, integrated, and coordinated care

  • Provides improved access to specialty care through the use of low cost, easy to use technology

  • Is planning service expansion, including to northern, rural, and long-term care communities

  • Was developed jointly by primary care providers and specialists 

  • Includes family physicians and nurse practitioners as primary care providers

  • Has received consistent high satisfaction ratings by users

  • Delivers consistent results across time

  • Supports ongoing quality improvement through continuous service evaluation and data analysis



Download our eBook (available in iBook and pdf formats) by clicking the links below:

The Latest

July 20: The eConsult BASE™ Service is committed to person-centered care. Recently, a Care Partner on the eConsult team developed a discussion paper on  person-centered care. Take a look:


September 10: The Long Term Care Chronicles Podcast recently recorded a series on eConsult. Listen to their overview of eConsult here: and stay tuned for interviews with Dr. Clare Liddy, Dr. Celeste Fung and a patient care partner!

September 10: As part of the Long Term Care Chronicles Podcast series on eConsult, Drs. Clare Liddy and Celeste Fung were interviewed about its use & value in long-term care. Listen on SoundCloud:, YouTube:, or your favorite podcast app!

January 17: The slide deck from our 2019 eConsult Forum is now available for download

November 6: eConsult among services featured in the Canadian Partnership Against Cancer’s Environmental Scan on Virtual Care in Canada


October 10: Former Deputy Minister of Health for Ontario Robert Bell offered comment on eConsult's effectiveness: "it is so unusual (perhaps unique) for front line clinicians to develop a practice changing resource like BASE that transforms care [...] Congratulatiosn on this remarkable achievement."

September 13: Dr. Liddy received inaugrual Faculty of Medicine Award of Excellence from the University of Ottawa

July 2: an article on eConsult was featured in the latest volume of EP Lab Digest


April 29: A systematic review conducted by the eConsult team was the 10th most-read paper in the Journal of Telemedicine and e-Health over a 12-month period


March 18: An article on the impact of eConsult services on wait times appeared in the New York Times

March 17: A new article on eConsult's expansion to the SE LHIN published in the Journal of the American Board of Family Medicine

February 5: CFPC expresses support for eConsult as standard of practice. Read about it on SEAMO's website!

November 21: Dr. Erin Keely hosted a webinar for nurse practitioners about eConsult. Watch it here!

November 19: The Canadian Medical Association featured eConsult's Dr. Clare Liddy as a Physician Changemaker

October 5: Article on eConsult featured on website of the Royal College of Physicians and Surgeons of Canada


About the eConsult Service



Are you a primary care provider interested in joining eConsult? Please contact for more information

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