By the Numbers

64,250 – 

44,333 – 

2 – 

135 – 

1,782 – 

92 – 


57 – 


The number of eConsult cases that have been completed


The number of eConsult cases (69%) completed without the patient requiring a face-to-face specialist visit. 


The average response time, in days, from the moment the eConsult is sent to the time the first specialist response is given. The fastest response time was 2 minutes!


The number of specialty groups available for providing advice to primary care providers. This represents the largest number of specialty groups available through an eConsultation service in the world.


The number of family physicians and nurse practitioners using eConsult.


The proportion of cases rated by the primary care provider as providing very good or excellent value for their patient.


The percentage of cases for which primary care provider received good advice for a new or additional course of action they had not considered.