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Does it work? (Yes!)

We continue to evaluate and test the service in multiple ways, including ongoing research and quality improvement studies. We collect ongoing utilization data and query the PCP each time they close a case. All of this information is continually analyzed and used to improve the service (for instance, our menu of specialty groups has grown based on direct requests from PCPs) and is published in peer-reviewed journals to ensure the information is available to all stakeholders.

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